Serra Mazda Brighton Testimonials A sincere THANK YOU to all our favorite customers!
Excellent! Carissa went out of her way for me as I messed up on timing and had driven aways. Thank you!
I recently had the pleasure of visiting Serra Mazda for some routine maintenance, and I am beyond impressed with the exceptional service provided by the mechanics and service desk staff. From the moment I walked in, I was greeted warmly and made to feel like a valued customer. Jade and Tristan at the service desk were particularly outstanding. They were incredibly friendly, knowledgeable, and attentive, ensuring that all my questions were answered and my concerns addressed. Their professionalism and positive attitude made the entire experience smooth and stress-free. The mechanics worked efficiently and skillfully, clearly demonstrating their expertise and dedication to quality service. My vehicle was returned to me in perfect condition, and I felt confident driving away knowing that it had been in good hands. Overall, the team at Serra Mazda, especially Jade and Tristan, provided an excellent customer service experience that exceeded my expectations. I highly recommend Serra Mazda to anyone in need of automotive services. They truly go above and beyond to deliver top-notch care!
Where to start with... okieee!! I walked in Brighton Mazda Dealership on 31st December at around 4:34PM and walked out with a Mazda CX-50 BK was my sales agent, he was just amazing Answered all my questions patiently made sure We were 100% satisfied. Every other staff were polite!! Would definitely recommend 😃 Would request you to also please help me to fix car since got hit by a deer on the same day 😉 PLEASE
100/10 - My first time at the dealership, but I will be back. Got a new Mazda from a third party on 12/30/24. Realized it didn’t have Apple CarPlay functionality. Went online scheduled service for 1/2/25. I got there a few minutes late, but Carissa welcomed me into the service area with open arms. She asked questions to make sure my expectations for the service, timeline, and quote were in-line with what needed to be performed. Because I didn’t speak to someone and did it all online, Carissa had to confirm that the parts were there, but she directed me to the waiting room. Lucky me, they were in stock. While I waited, I had some good coffee and got some work done. When it was finished, I got a text demonstrating a video of how to use the new tech from the service member. Carissa came and got me and the total cost was on the lower end of the quote range. I even got a free complimentary car wash, which I’m hoping will last in this Michigan winter. While I didn’t get an opportunity to meet the service member, I appreciated the state I got my car back and the interaction couldn’t have been better.
We have had exceptional treatment from day 1. Our sales process was easy and the salesman (Bobby) was amazing. Had a simple oil change and tire rotation today. Service department (Jade) was friendly, courteous and very helpful! A++ all around!
Jade in the service department is amazing. Super helpful and friendly.
The staff was very nice and they were really quick and didn’t push anything unnecessary for me to buy or add on.
On time and fast service Thanks
Professional, quality, and most importantly quick turn around time for scheduling service to ordering parts and installation. Really appreciated the video shared directly from the mechanic regarding my car, it provided important relevant info!
Excellent service all around. The staff is great to work with. Visits there just fly by. I highly recommend for all your Mazda repair needs & more.
Guy who helped me with the safety recall on my car was nice! :)
Excellent sales reps and management.
Excellent experience today, Thank you for taking care of us.
I always feel respected at Serra Mazda, and trust that my car is in good hands.
Everything was great. Quick and friendly service. Very satisfied
Went in for my first routine oil change for my new car. Service Staff were upbeat and pleasant to interact with making for a nice experience.
Everything, from the personal service from Carissa to the video and the fast service. Always a great visit! Laughed when Carissa told me they found a mouse nest in my engine area.
Got me in and out in a flash. Just moved to the area but I’m going to use them again in the future.
Went in for an oil change and had one other concern that Jade at the front desk was super helpful and sweet about. Mechanics did their thing and everything is good to go.
I'm from Florida and I had been up here for the summer. It was fine for my Mazda to be serviced and it needed a couple of issues addressed. The Service Dept. and technician was amazing! Thank you for making me feel like this was my hometown dealership!
Thank you for your personnel attention given!
Very helpful, informative, and fast!
Appreciated the video showing my vehicle during the service work.
Video of my service was a nice touch. Jade made the process as easy and efficient as possible. Above and beyond fixing my liftgate to fully open.
Had my vehicle in for service & was assisted by Tristen. He quickly checked my vehicle in & told me what to expect. Service was fast & professional. Video of what they were troubleshooting was very informative. Highly recommend Serra Mazda for any of your service needs.
Welcome to Serra Mazda Brighton New and Used Mazda Dealership Near Me
At Serra Mazda Brighton, your satisfaction is our top priority, both during your buying experience and for years afterward. We are committed to being the auto dealership you can depend on for all your automotive needs. Located in Brighton, we boast an impressive selection of new Mazda vehicles like the Mazda3, Mazda CX-5, Mazda CX-90, and more. We also have a huge selection of pre-owned vehicles, and we're constantly bringing new possibilities into the mix. We're eager to showcase the current options available during your next visit.
MAZDA MX-5 MIATA BUYING CENTER
MAZDA MX-5 Miata For Sale Near Ann Arbor, MI
We are proud to be your destination for the Mazda MX-5 Miata! We deliver exceptional and friendly service as the only Mazda MX-5 Miata Buying Center in the Brighton area. This sporty roadster is available as both a soft top convertible as well as a hard top convertible with a retractable fastback roof. Drivers love the engaging experience, performance, and handling of the Mazda MX-5 Miata. You can even order your Mazda MX-5 Miata online.
MAZDA Financing and Leasing Center in Brighton, MI
MAZDA Finance and Lease Options near Detroit, MI
Our dedicated auto financing team is ready to help you explore your options. Whether you plan to drive your new Mazda for years or prefer trading up to the latest models every few years, we have solutions tailored to your needs. Setting up the financing you need is simple, ensuring a seamless process. All you have to do to get started is apply for auto financing online using our secure form.
Reliable Used Cars For Sale in Brighton, MI
Used Vehicles Available for Sale near Flint, MI
At Serra Mazda Brighton, we offer both new and used cars to our valued customers. Our used inventory features excellent Mazda vehicles and a diverse range of other used models for you to consider. We ensure you have access to quality options that fit your preferences and budget. For a vehicle loaded with the latest features and warranty coverage included, consider one of our Certified Pre-Owned Mazda vehicles.
Expert MAZDA Service and Parts
MAZDA Service and Parts Center Serving Detroit, MI
At our Mazda service center, our Mazda team is dedicated to providing you with a fantastic ownership experience for the entire lifespan of your vehicle. From routine maintenance to complex repairs, our certified technicians are equipped to handle all your vehicle's needs. We also maintain a well-stocked parts department with genuine Mazda parts to ensure optimal performance and longevity for your vehicle. Is your Mazda in need of maintenance or repairs? Simply schedule your Mazda service appointment online today.
Contact Our MAZDA Dealership in Brighton, MI Today
Whether you're in the market for a new Mazda or require professional assistance with your current vehicle, Serra Mazda Brighton is here to meet your unique needs. Please stop by our location in Brighton or contact us for help today.
Serra Mazda Brighton Brighton, MI
8282 W. Grand River, Brighton, MI 48114
Hours
Sales
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 3:00 PM
Service
- Monday - Friday: 7:30 AM - 6:00 PM
- Saturday: 8:00 AM - 3:00 PM