Customer Testimonials

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Google Sep 28, 2022

Great experience

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Google Sep 28, 2022

Nice people to deal with, very cooperative and knowledgeable, good price, fast delivery.

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Google Sep 28, 2022

Jade was very friendly and helpful!!

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Google Sep 23, 2022

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Google Sep 21, 2022

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Google Sep 10, 2022

Extremely polite and professional and made me comfortable during the entire process.

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Google Sep 9, 2022

Best service depart in the area. Jade and Tristen are the best!

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Google Sep 8, 2022

Very impressed with Sierra Mazda they took good care of me

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Google Sep 6, 2022

I was a little apprehensive to buy a car from a dealership that was four hours from my home. I will quickly assert that found the sales team and manager fantastic to work with. After a few texts and a phone call, all of my anxiety about the process faded away. They provided me with a great car at a fair price. They even delivered the car to my home. The entire process was impressive. I have no reservations in recommending Serra Mazda.

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Google Sep 6, 2022

Purchased a CX-50 here a few days ago and loving it so far! My dealership experience was smooth and extremely friendly. I worked with Isaiah to purchase the vehicle and he answered all my questions super patiently. Got a good price on the car as well. Overall recommend Serra Mazda and would happily purchase a vehicle from them in the future.

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Google Sep 3, 2022

Britney certainly earned her pay that day. I feel she went above and beyond. I felt very comfortable with her. She portraits a very caring attitude. Britney's deportment and quest to satisfy the customer reflects great credit herself and Serra Mazda car sales department

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Google Sep 3, 2022

Great place to buy a new car!

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Google Aug 31, 2022

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Google Aug 25, 2022

Jennifer and everyone at The dealership were wonderful! First place I will go when I'm in the market again! 👍

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Google Aug 24, 2022

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Google Aug 24, 2022

Really happy with Brittany, she was kind and efficient throughout the whole process. It was quite busy when I was in, but she kept checking in and moving me forward, even when she wasn’t working with me directly. Great experience overall, thank you very much!

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Google Aug 19, 2022

Easy to deal with and honest

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Google Aug 16, 2022

I just want to say Britney was awesome from the very beginning. Made the whole buying process easy and smooth. We are more than happy with our new CX-9. We all know spending hours at a dealership isn't how we want to spend our weekends. But it wasn't that bad over at Serra, thanks to Britney and Brett. Highly recommend.

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Google Aug 15, 2022

They were very kind answering all questions and they did the oil change and rotation in less than 45 mins!

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Google Aug 15, 2022

Smooth, easy, very pleased.

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Google Aug 13, 2022

accomodating freindly staff

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Google Aug 13, 2022

Tristen took care of an easy fix to side mirror yesterday without fuss or hassle.

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Google Aug 11, 2022

I recently had the best experience with selling my car to Serra in Brighton. Isaiah was very professional and I could not be happier with my experience. Highly recommend!!

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Google Aug 11, 2022

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Google Aug 6, 2022

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Google Aug 5, 2022

Fantastic Service Department!!!!!!!

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Google Aug 1, 2022

Was here for a routine oil change. Friendly staff and quick service! Loved the experience. Will come back here again.

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Google Aug 1, 2022

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Google Jul 28, 2022

Micah and the finance team were phenomenal. Traded in my Dodge Dart that took me all over the U.S. and upgraded to my amazing CX-30! Just recently got my oil changed and tires rotated for FREE thanks to that Serra Advantage. Even if you have a bump in your credit, Serra will get you into an amazing vehicle. My next Mazda after this one will definitely be from here. 10 stars if I could. Thank you Micah and Serra Brighton 👍

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Google Jul 23, 2022

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Google Jul 22, 2022

Traveling from Nevada to Flint for a funeral. My oil light sensor came on. Found this Mazda dealer. So glad I came here. Jada in service was wonderful and had me out in a couple of hours. Thank you so much for your tenderness and helpfulness.

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Google Jul 18, 2022

Serra Mazda Brighton was able to get me in a new Mazda 3 quickly and without a lot of added hassle. The sales rep, Isaiah Wesley, was friendly, extremely helpful, and I got a great deal on a great car!

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Google Jul 17, 2022

The Service department is the best thanks to Rich, Gary, and Dave.

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Google Jul 16, 2022

Micah and Isaiah were absolutely amazing! They made my car buying experience at Serra Mazda of Brighton a wonderful one. Thank you both for being very professional, patient, and extremely kind. I love my 2022 Mazda CX 30.

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Google Jul 14, 2022

I appreciate Jason and his staff for their quick response in resolving my issues. Thank you.

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Google Jul 13, 2022

Awesome experience. Excellent service from Brett in sales and David in finance. Highly recommend

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Google Jul 8, 2022

I've been a customer of this service center since 2009. They are honest, fair and know how to treat their customers. They work on all of my family cars, no matter the make or model. Best. Service. Ever.

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Google Jul 8, 2022

I had the best car buying experience ever. I found a Mazda CX-9 on line decided to call the dealership for a test drive. Jennifer was readily available for me to come at my earliest convenience. I test drove the car with no pressure, she even offered suggestions for selling my used car if I didn’t think their price was fair, which it totally was. Brett the sales manager was upfront with pricing and offered a fair price with little negotiation. How great is that!!! Tyler the finance guy was quick and courteous. I spent a total of 2 hours ...

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Google Jul 8, 2022

I just bought a 2019 CX-9 from Jennifer and she was the best. Brett the manager and Tyler in Finance was just awesome. I highly recommend them. They are 40 minutes away but worth the drive. I'm so glad we found the vehicle, got an awesome deal (thanks Brett), and received great customer service/experience.

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Google Jul 6, 2022

As always…great service

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Google Jul 6, 2022

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Google Jul 3, 2022

Gary Slyfield in service is the best person I have ever dealt with. Very professional, courteous and understanding. Highly Recommend.

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Google Jun 29, 2022

The staff is friendly and efficient.

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Google Jun 24, 2022

It was so easy! Jennifer is a great sales representative for Mazda. She shared what inventory she was expecting in the model I was looking for and delivered the vehicle. Family Owned Dealerships are the best.

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Google Jun 22, 2022

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Google Jun 21, 2022

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Google Jun 21, 2022

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Google Jun 20, 2022

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Google Jun 17, 2022

Service was great. I like the walkthrough video they do. If I had to have a negative, there was a little mouse running around the waiting area. Gross! Other than that, I would recommend them.

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Google Jun 16, 2022

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Google Jun 15, 2022

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Google Jun 13, 2022

Britney and the whole team were fantastic to work with. I would recommend buying a car from them any day! After a horrible experience at Suburban Mazda Troy, I was reluctant to purchase another Mazda and so Happy I did.

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Google Jun 5, 2022

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Google Jun 5, 2022

Great service! Quick in and out oil change. Jade was so kind!

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Google Jun 4, 2022

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Google Jun 3, 2022

I had my car's interior detailed yesterday and they did an amazing job. My car hasn't been this clean since I bought it. Great job! I will definitely be back

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Google Jun 1, 2022

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Google May 29, 2022

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Google May 24, 2022

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Google May 24, 2022

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Google May 23, 2022

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Google May 21, 2022

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Google May 13, 2022

I appreciate the professionalism everyone practiced.

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Google May 13, 2022

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Google May 13, 2022

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Google May 11, 2022

Knowledgeable and friendly staff who are committed to excellent service

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Google May 11, 2022

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Google May 10, 2022

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Google May 7, 2022

My dealer rep, Micah, was honest transparent and thorough. Nowadays its such a risk that car you want will be sold out from under you, but Micah took care that didn't happen to me. Also the Finance and other reps there were friendly and sincere.

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Google May 3, 2022

I dealt with Tristan in services & he had the best customer service!! He made sure I was taken care of in every way. I will definitely go back!

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Google May 3, 2022

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Google May 2, 2022

I would highly recommend Serra Mazda Brighton. My entire experience from start to finish was a smooth process. I never felt pressured into anything and could see they are truly built on integrity. I began the sales process with Brett who was extremely helpful and ended with Isiah who helped to seal the deal. In the commitment to their customers they said, "we find the best auto financing to help fit into your lifestyle." Which the finance manager truly did. I never thought I'd be leaving the lot with my dream car but they made it possible. ...

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Google Apr 30, 2022

Excellent service experience due to pothole damage. I was provided with a vehicle until my wheel came in. I am recommending this dealership to everyone I know. Thanks again!

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Google Apr 29, 2022

Very pleased with service. My vehicle was diagnosed properly and explained everything about the issue. Very punctual in time also. I recommend this dealership to everyone.

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Google Apr 29, 2022

Pierre took good care of us. Found a used car for my soon to be 16 year old. Thank you!

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Google Apr 24, 2022

Extremely communicative and very helpful!

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Google Apr 24, 2022

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Google Apr 24, 2022

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Google Apr 21, 2022

Jennifer was great. I called numerous dealerships and she was the only one who actually contacted me back promptly and kept up the great customer service throughout the process. She didn't make any promises she couldn't keep. Got a great car at a fair price.

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Google Apr 20, 2022

Friendly staff, appreciate Isaiah the sales person. After issues with other dealerships dishonest practices it was refreshing to do business with the staff at Serra Mazda. Not going to say i got the best deal on the planet given the times but they were honest, with no pressure or slick sales tactics. They made the car purchase experience stress free.

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Google Apr 17, 2022

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Google Apr 16, 2022

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Google Apr 16, 2022

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Google Apr 15, 2022

Took car in for brakes tune up, they found everything wrong including a bearing problem with my Mazda 3, Triston was good to work with. Michigan roads on the other hand not so good.

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Google Apr 14, 2022

Fast and flawless car purchasing experience. Would highly recommend this dealership to anyone in the market for a new/used car. Some of the most knowledgeable and friendly staff in the business

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Google Apr 11, 2022

Micah was a great help. So nice and very easy to work with. Made my very first car purchase a quick and easy one!

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Google Apr 10, 2022

Best dealership for service hands down!

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Google Apr 10, 2022

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Google Apr 9, 2022

Jennifer and Dave were knowledgeable and friendly and took time to explain things very thoroughly. The test drive was great and we love our CX-5.

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Google Apr 8, 2022

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Google Apr 6, 2022

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Google Apr 6, 2022

Tristen helped get my girlfriends car back in order ! They offer sunbit which has interest free 3 month payment plans. Thank you for the help !

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Google Apr 3, 2022

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Google Mar 31, 2022

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Google Mar 30, 2022

Britney was great, highly recommend!

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Google Mar 26, 2022

Micah made the experience go smooth as possible. I would highly recommend him to any of my friends or family.

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Google Mar 26, 2022

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Google Mar 25, 2022

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DealerRater Feb 27, 2022

Had the best experience with Serra Mazda Brighton! Isaiah was so efficient in making sure everything was exactly how I wanted it! He has such an amazing personality, the best you could ever ask for in a sales person. Cora Lea was so nice and helpful when we did the finance portion. Such a quick and easy process!! I love my 2022 Mazda CX-5 carbon edition! Thank you!!

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DealerRater Dec 11, 2018

All i can say is thank you both Jeremy&Brett for taking care of us.. very pleased with my 2019 CX3 purchased...i would recommend brighton mazda dealer to all my friends and family..

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