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Customer Testimonials
Great experience
Nice people to deal with, very cooperative and knowledgeable, good price, fast delivery.
Jade was very friendly and helpful!!
Extremely polite and professional and made me comfortable during the entire process.
Best service depart in the area. Jade and Tristen are the best!
Very impressed with Sierra Mazda they took good care of me
I was a little apprehensive to buy a car from a dealership that was four hours from my home. I will quickly assert that found the sales team and manager fantastic to work with. After a few texts and a phone call, all of my anxiety about the process faded away. They provided me with a great car at a fair price. They even delivered the car to my home. The entire process was impressive. I have no reservations in recommending Serra Mazda.
Purchased a CX-50 here a few days ago and loving it so far! My dealership experience was smooth and extremely friendly. I worked with Isaiah to purchase the vehicle and he answered all my questions super patiently. Got a good price on the car as well. Overall recommend Serra Mazda and would happily purchase a vehicle from them in the future.
Britney certainly earned her pay that day. I feel she went above and beyond. I felt very comfortable with her. She portraits a very caring attitude. Britney's deportment and quest to satisfy the customer reflects great credit herself and Serra Mazda car sales department
Great place to buy a new car!
Jennifer and everyone at The dealership were wonderful! First place I will go when I'm in the market again! 👍
Really happy with Brittany, she was kind and efficient throughout the whole process. It was quite busy when I was in, but she kept checking in and moving me forward, even when she wasn’t working with me directly. Great experience overall, thank you very much!
Easy to deal with and honest
I just want to say Britney was awesome from the very beginning. Made the whole buying process easy and smooth. We are more than happy with our new CX-9. We all know spending hours at a dealership isn't how we want to spend our weekends. But it wasn't that bad over at Serra, thanks to Britney and Brett. Highly recommend.
They were very kind answering all questions and they did the oil change and rotation in less than 45 mins!
Smooth, easy, very pleased.
accomodating freindly staff
Tristen took care of an easy fix to side mirror yesterday without fuss or hassle.
I recently had the best experience with selling my car to Serra in Brighton. Isaiah was very professional and I could not be happier with my experience. Highly recommend!!
Fantastic Service Department!!!!!!!
Was here for a routine oil change. Friendly staff and quick service! Loved the experience. Will come back here again.
Micah and the finance team were phenomenal. Traded in my Dodge Dart that took me all over the U.S. and upgraded to my amazing CX-30! Just recently got my oil changed and tires rotated for FREE thanks to that Serra Advantage. Even if you have a bump in your credit, Serra will get you into an amazing vehicle. My next Mazda after this one will definitely be from here. 10 stars if I could. Thank you Micah and Serra Brighton 👍
Traveling from Nevada to Flint for a funeral. My oil light sensor came on. Found this Mazda dealer. So glad I came here. Jada in service was wonderful and had me out in a couple of hours. Thank you so much for your tenderness and helpfulness.
Serra Mazda Brighton was able to get me in a new Mazda 3 quickly and without a lot of added hassle. The sales rep, Isaiah Wesley, was friendly, extremely helpful, and I got a great deal on a great car!
The Service department is the best thanks to Rich, Gary, and Dave.
Micah and Isaiah were absolutely amazing! They made my car buying experience at Serra Mazda of Brighton a wonderful one. Thank you both for being very professional, patient, and extremely kind. I love my 2022 Mazda CX 30.
I appreciate Jason and his staff for their quick response in resolving my issues. Thank you.
Awesome experience. Excellent service from Brett in sales and David in finance. Highly recommend
I've been a customer of this service center since 2009. They are honest, fair and know how to treat their customers. They work on all of my family cars, no matter the make or model. Best. Service. Ever.
I had the best car buying experience ever. I found a Mazda CX-9 on line decided to call the dealership for a test drive. Jennifer was readily available for me to come at my earliest convenience. I test drove the car with no pressure, she even offered suggestions for selling my used car if I didn’t think their price was fair, which it totally was. Brett the sales manager was upfront with pricing and offered a fair price with little negotiation. How great is that!!! Tyler the finance guy was quick and courteous. I spent a total of 2 hours ...
I just bought a 2019 CX-9 from Jennifer and she was the best. Brett the manager and Tyler in Finance was just awesome. I highly recommend them. They are 40 minutes away but worth the drive. I'm so glad we found the vehicle, got an awesome deal (thanks Brett), and received great customer service/experience.
As always…great service
Gary Slyfield in service is the best person I have ever dealt with. Very professional, courteous and understanding. Highly Recommend.
The staff is friendly and efficient.
It was so easy! Jennifer is a great sales representative for Mazda. She shared what inventory she was expecting in the model I was looking for and delivered the vehicle. Family Owned Dealerships are the best.
Service was great. I like the walkthrough video they do. If I had to have a negative, there was a little mouse running around the waiting area. Gross! Other than that, I would recommend them.
Britney and the whole team were fantastic to work with. I would recommend buying a car from them any day! After a horrible experience at Suburban Mazda Troy, I was reluctant to purchase another Mazda and so Happy I did.
Great service! Quick in and out oil change. Jade was so kind!
I had my car's interior detailed yesterday and they did an amazing job. My car hasn't been this clean since I bought it. Great job! I will definitely be back
I appreciate the professionalism everyone practiced.
Knowledgeable and friendly staff who are committed to excellent service
My dealer rep, Micah, was honest transparent and thorough. Nowadays its such a risk that car you want will be sold out from under you, but Micah took care that didn't happen to me. Also the Finance and other reps there were friendly and sincere.
I dealt with Tristan in services & he had the best customer service!! He made sure I was taken care of in every way. I will definitely go back!
I would highly recommend Serra Mazda Brighton. My entire experience from start to finish was a smooth process. I never felt pressured into anything and could see they are truly built on integrity. I began the sales process with Brett who was extremely helpful and ended with Isiah who helped to seal the deal. In the commitment to their customers they said, "we find the best auto financing to help fit into your lifestyle." Which the finance manager truly did. I never thought I'd be leaving the lot with my dream car but they made it possible. ...
Excellent service experience due to pothole damage. I was provided with a vehicle until my wheel came in. I am recommending this dealership to everyone I know. Thanks again!
Very pleased with service. My vehicle was diagnosed properly and explained everything about the issue. Very punctual in time also. I recommend this dealership to everyone.
Pierre took good care of us. Found a used car for my soon to be 16 year old. Thank you!
Extremely communicative and very helpful!
Jennifer was great. I called numerous dealerships and she was the only one who actually contacted me back promptly and kept up the great customer service throughout the process. She didn't make any promises she couldn't keep. Got a great car at a fair price.
Friendly staff, appreciate Isaiah the sales person. After issues with other dealerships dishonest practices it was refreshing to do business with the staff at Serra Mazda. Not going to say i got the best deal on the planet given the times but they were honest, with no pressure or slick sales tactics. They made the car purchase experience stress free.
Took car in for brakes tune up, they found everything wrong including a bearing problem with my Mazda 3, Triston was good to work with. Michigan roads on the other hand not so good.
Fast and flawless car purchasing experience. Would highly recommend this dealership to anyone in the market for a new/used car. Some of the most knowledgeable and friendly staff in the business
Micah was a great help. So nice and very easy to work with. Made my very first car purchase a quick and easy one!
Best dealership for service hands down!
Jennifer and Dave were knowledgeable and friendly and took time to explain things very thoroughly. The test drive was great and we love our CX-5.
Tristen helped get my girlfriends car back in order ! They offer sunbit which has interest free 3 month payment plans. Thank you for the help !
Britney was great, highly recommend!
Micah made the experience go smooth as possible. I would highly recommend him to any of my friends or family.
Had the best experience with Serra Mazda Brighton! Isaiah was so efficient in making sure everything was exactly how I wanted it! He has such an amazing personality, the best you could ever ask for in a sales person. Cora Lea was so nice and helpful when we did the finance portion. Such a quick and easy process!! I love my 2022 Mazda CX-5 carbon edition! Thank you!!
All i can say is thank you both Jeremy&Brett for taking care of us.. very pleased with my 2019 CX3 purchased...i would recommend brighton mazda dealer to all my friends and family..
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