Customer Testimonials

They went all out to put the deal together!

Everyone is very friendly and they treat you like family

Really good experience. Dealership offered me a very fair price for my vehicle (bit over KBB value). Negotiations on the new car were also very friendly and fruitful. Highly recommend

Excellent, efficient, and friendly people! If you are in the market to buy or lease a car, I would highly recommend!

So I used to work at Mazda for about 6 months it was a great time nice and fast paced employees and they gave really good hours at first after a year now or soo of not working there my old boss is giving me a really good discount on an alignment and that’s the main reason I will go to Serra for most the work on my car

our salesperson did everything possible to get is into a vehicle within our budget - and the whole team was very personable and not robotic

Mrs Camila Joseph from Day 1 was the best Forex manager to work with. She has been a professional and personable. She made me feel comfortable every step of the way. she is realistic with what our expectations would be within the profit of our trading. She is the type of Forex manager that if you contact her she will get back to you asap. If you are a first timer in FOREX and BITCOIN INVESTMENT I highly recommend you go with Mrs Camila. she will help you with the entire process and she always follows up with any questions you ...

Everyone at Serra Mazda in Brighton did an amazing job helping me with my new CX-50. Britney went over and beyond helping me with my new vehicle and my trade in. Alway a fast response to my questions. Britney, the manager and loan officer made this the best experience I’ve ever had at a dealership.

Recall issues engine light came on

Jade was very professional and courteous, work was completed quickly with no fuss. Highly recomend this service dept to anyone looking to have work done on there vehicle

These employees at Mazda are the best being professional and friendly and always helpful in answering any question I have. I wouldn’t take my Mazda anywhere else for maintenance or repairs.

Worked with Joe Allen. He did a great job on contacting me when they had cars I was looking for. He help meet my budget and couldn’t be happier with the experience. Thank you for the fast and prompt service!

Spark plug replacement , oil change and tire rotation .

Great experience all around. Very helpful team. Thanks!

Rob is AMAZING! (Gary’s not bad too)! Very personable gentlemen…wonderful service department…

The service department is always friendly and prides themselves with customer service and satisfaction. Drive my vehicle from Chesterfield to Brighton because the the continuous complete satisfaction.

Serra Brighton has an outstanding service team. We've been working with Tristen (Service Advisor) for years! Sincerely, Bob S.

I would highly recommend!!! A big shout out to Mrs. Kathrine Petty. We have been talking about investing in forex/stock and crypto trading for a long time but never really knew how to go about it. Mrs. Kathrine Petty has been so incredibly helpful in making our dream come true. She has gone above and beyond to make this process so easy. She answered all of our many questions and gave us great advice!! We made a friend for life!!! the experience of investing $1000 and growing it to $14,000 within 7 trading days was really an amazing one. I recommend you ...

Great experience!

Love this dealership. I live in Ann Arbor, but work in Brighton and always choose to go through this Mazda dealership because it is always a better experience. Specifically, I want to call out Tristen because he is always so helpful, exceeds expectations and is just a great representative of Serra Mazda. He really impresses me and I will be back because of him. Thanks Tristen and team!

Got me the suv I was looking for at a fair price

Warranty work preformed quick and efficiently.

Good service, friendly staff.

Easy buying process ! And a great team. Thank you Jennifer !

Just was amazing and always is

Jennifer was so helpful! I couldn’t have asked for a better team to help me find the perfect car!

Jennifer was very patient and helpful! She answered all of the questions that I had about a vehicle and it made me feel confident in my purchase.

Serra Mazda of Brighton is a top notch dealership! Outstanding, professional, thorough and courteous service starting right from the car shopping and test drives, purchase and delivery of the car 2 months ago. I recently had a nail in a tire and called to ask if they do tire repair. I spoke with the sales manager, Brett, and he told me I had a 12 month warranty on the tires. He told me if the tire could be aired up and driven to the dealership they would take care of everything else. When I arrived at the dealership to have the tire ...

Love this place!

Had a great sales experience when I purchased my new CX-50.

Great experience

I have bought my first car CX-5 here. The buying experience is nice and perfect. My dealer Jennifer is super friendly. There is no pressure on discussing the price with her. Also, there is no hard sell on the accessories, so the buying process is very fast and smooth. I would highly recommend this sales team for all the people who want to buy Mazda.

Great Customer Service! Very polite and professional.

Excellent service, friendly, fast... less expensive then other places... wouldn't take my car anywhere else.

Easy drop off in the morning and popped by at lunch for pick up. Very easy so I don’t miss work.

The employees (I worked with Brendan) were all very friendly and helpful while I was purchasing my new to me vehicle. If I ever need to purchase another vehicle I will keep Brenden and Serra Mazda Brighton in mind.

Excellent service as usual

Purchased new CX-5 that was in stock. Total transaction time was 3 hours but staff was easy to work with.

Polite, competent staff. Good service work, fair price. They need a better car wash but it's free. I've been going here for a couple of years, always had great oil changes and general maintenance work.

I really appretiate Britney's effort for helping me get the vehicle that I want! Highly recommend her!

I came in with my CX-9 having it from the previous night experience. My wife and I came out a restaurant and tried to start the car the screen mentioned a key fob was low. Went through the manual of course tried all the tricks. However push button start light was oscillating fast as we're all the needles for gas RPM temperature and such just spinning wildly. After 3 hours which included getting a neighbor to come pick up my wife key fobs from the house. Eventually with the tow truck and his knowledge we were able to get it ...

This is our third Mazda from Serra Brighton. The staff is always friendly and Brett is always willing to work with us in obtaining the car we were looking for. Highly recommended if you are in the market for a Mazda.

It was very pleasant. Thank you. I’m planning on taking my other car there to

New key fob

Great dealership!! Jennifer is great, Jade is great, Tristan is great!

Great experience

Nice people to deal with, very cooperative and knowledgeable, good price, fast delivery.

Jade was very friendly, helpful and good at her job

Extremely polite and professional and made me comfortable during the entire process.

Best service depart in the area. Jade and Tristen are the best!

Very impressed with Sierra Mazda they took good care of me

Have been to Serra Mazda in Brighton several times in the past and the recent and past service experiences have been A+++. Thank you Jade for making these experiences awesome!

I was a little apprehensive to buy a car from a dealership that was four hours from my home. I will quickly assert that found the sales team and manager fantastic to work with. After a few texts and a phone call, all of my anxiety about the process faded away. They provided me with a great car at a fair price. They even delivered the car to my home. The entire process was impressive. I have no reservations in recommending Serra Mazda.

Purchased a CX-50 here a few days ago and loving it so far! My dealership experience was smooth and extremely friendly. I worked with Isaiah to purchase the vehicle and he answered all my questions super patiently. Got a good price on the car as well. Overall recommend Serra Mazda and would happily purchase a vehicle from them in the future.

Britney certainly earned her pay that day. I feel she went above and beyond. I felt very comfortable with her. She portraits a very caring attitude. Britney's deportment and quest to satisfy the customer reflects great credit herself and Serra Mazda car sales department

Great place to buy a new car!

Jennifer and everyone at The dealership were wonderful! First place I will go when I'm in the market again! 👍

Really happy with Brittany, she was kind and efficient throughout the whole process. It was quite busy when I was in, but she kept checking in and moving me forward, even when she wasn’t working with me directly. Great experience overall, thank you very much!

Easy to deal with and honest

I just want to say Britney was awesome from the very beginning. Made the whole buying process easy and smooth. We are more than happy with our new CX-9. We all know spending hours at a dealership isn't how we want to spend our weekends. But it wasn't that bad over at Serra, thanks to Britney and Brett. Highly recommend.

They were very kind answering all questions and they did the oil change and rotation in less than 45 mins!

Smooth, easy, very pleased.

accomodating freindly staff

Tristen took care of an easy fix to side mirror yesterday without fuss or hassle.

I recently had the best experience with selling my car to Serra in Brighton. Isaiah was very professional and I could not be happier with my experience. Highly recommend!!

Fantastic Service Department!!!!!!!

Was here for a routine oil change. Friendly staff and quick service! Loved the experience. Will come back here again.

Easy quick and professional.

Micah and the finance team were phenomenal. Traded in my Dodge Dart that took me all over the U.S. and upgraded to my amazing CX-30! Just recently got my oil changed and tires rotated for FREE thanks to that Serra Advantage. Even if you have a bump in your credit, Serra will get you into an amazing vehicle. My next Mazda after this one will definitely be from here. 10 stars if I could. Thank you Micah and Serra Brighton 👍

Traveling from Nevada to Flint for a funeral. My oil light sensor came on. Found this Mazda dealer. So glad I came here. Jada in service was wonderful and had me out in a couple of hours. Thank you so much for your tenderness and helpfulness.

Serra Mazda Brighton was able to get me in a new Mazda 3 quickly and without a lot of added hassle. The sales rep, Isaiah Wesley, was friendly, extremely helpful, and I got a great deal on a great car!

The Service department is the best thanks to Rich, Gary, and Dave.