The Mazda Service Promise

The Mazda Service Promise elevates your service to a new level, with online scheduling, alternative transportation options, mobile express pay and a complimentary video inspection. Experience clear communication on your terms, from service professionals that combine world-class hospitality with the latest technology. We help your Mazda run it’s best, and provide exceptional service that is as unique as your needs-with no surprise.

Participation and availability may vary. Contact your Mazda Dealer for complete details.


Schedule Service Online at Serra Mazda Brighton

We understand that local Mazda owners manage busy routines and benefit from more convenient service. The online service scheduler is one of the many ways we offer our customers more convenience than the independent shops nearby. Online service scheduling contributes to our customer value proposition by allowing appointments to be scheduled quickly at any time. Checking the current specials when scheduling services online can help customers in Howell, Novi, Whitmore Lake, and South Lyon, Michigan, decrease the cost of certified service quality at Serra Mazda Brighton.

Online Service Scheduler Instructions

  1. Access/Logging in
    The online service scheduler is designed for flexible access and faster scheduling for repeat customers. First-time users have two options for logging in – use an existing Google account’s credentials by clicking ‘sign in with Google’ or by clicking the tab under ‘I’m a new customer.’ Repeat users access the system by entering a phone number or email linked to a previous service. You might also choose to set up an account with a username and password for more convenient repeat scheduling.
  2. Vehicle
    This section is for entering the vehicle’s information that we will service. This includes selecting the make, year, model, transmission style, drivetrain type, trim, engine size, and engine type. Customers also can enter vehicle miles to receive scheduled factory maintenance listed in the following step.
  3. Services
    Select the service(s) that you want us to perform in this section. You will see recommended maintenance packages listed that match your vehicle’s mileage. There are individual services and repairs listed, and a search for recalls is available. Don’t see the service that you need? Simply enter a description of the problem or desired service in the open comments box at the bottom.
  4. Transportation
    Select our transportation plans during the service, and make arrangements for transportation assistance here if needed.
  5. Appointment
    Reference your schedule and select the ideal day and time for the service from the available appointments calendar. Also, be sure to choose a service advisor if you have a preference from the top of the calendar.
  6. Review & Confirm
    Provide contact details, set update notification preferences, provide additional comments, and review all details for accuracy before booking the service.

Why Choose Certified Mazda Service in Brighton, MI?

An extraordinary customer value proposition is realized when matching no-cost conveniences such as online scheduling with certified Mazda service quality. Services are completed by certified technicians with Mazda-specific training and experience. Every part that we install is a top-quality Genuine OEM product meeting Mazda’s rigorous standards.


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Serra Mazda Brighton 42.550722, -83.790683.